• WHAT
    is Telecontact!
  • HOW
    can we help you
  • WHY
    do people work with us
  • HOW
    to contact us
  • IF
    you’re looking for a job
      
telecontact@telecontact.uz
(71) 207-0305
(90) 504-1723
60, Amir Temur av., Tashkent

Telecontact © 1999 - 2020

Telecontact is an outsourcing contact-center with 20 years of experience.

Telecontact unites 5 countries, 15 cities, more than 4 800 workplaces, over 6000 employees and is in top-3 market leaders of Russian and CIS contact-centers.

The contact-center has successfully implemented more than 300 solutions: 1C, SAP, Oracle, and Client’s software.

Telecontact has history of successful cooperation with the market leaders of banking services, insurance, telecommunication services, FMCG sector, large carriers, retailers.

In 20 years we have amassed a large knowledge base on how to make the business of our clients more efficient.

Telecontact has received over 20 international awards.

  • Best Technology Innovation — 5 awards in 2013, 2014, 2016
  • Best outsourcing partnership — 3 awards in 2014 and 2016
  • Best Recruitment Campaign and Incentive Scheme — 7 awards in 2011, 2012, 2017 and 2018
  • Best Contact Center Trainer — 2 awards in 2011
  • Best Contact Center — 2 awards in 2013 and 2014
  • Best Contact Center Support Professional — Workforce Planning — 2 awards in 2013
We have written a few books («Agent from hiring till firing», Callcentrology) on how to employ, train, improve the skills of agents, how to efficiently use resources to achieve maximum result.

Write or call us, we’d be happy to prepare a plan of our partnership.

telecontact@telecontact.uz (71) 207-0305 (90) 504-1723 60, Amir Temur av., Tashkent